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Voice conciergeLive · Town of Vail

She picks up every time.

Chloe answers your town's phone line: live parking, events, permits, and services, in more than 50 languages, any hour of the night. Built with the Town of Vail.
C CHLOE
Incoming call · Town of Vail resident line
Chloe · Town of Vail · live callEnglish on call 0:00
Call answered
Caller
Where can I park near the village tonight?
Chloe
Lot 3 has 12 open spots, about a 4 minute walk to the village.
PLot 312 open · 4 min walk
Caller · Español
¿Y hay algún evento esta noche?
Chloe
Sí, hay música en vivo en Solaris Plaza a las 6.
C Behind the answer working
Parking feedChecked live, this minute
Best optionLot 3, shortest walk in
LanguageSwitched to Spanish mid-call
EventsLive music, Solaris Plaza, 6pm
Resolution0
Log the call✓ Resolved · on the record
Built with and live at
Town of Vail
How it works

From ring to resolved.

No phone tree, no hold music. Chloe picks up, understands the question, pulls the answer from the town's own systems, says it back in the caller's language, and logs the whole thing.

The call comes in
Any hour, no phone tree, no hold music
Understood
Speech to intent, the language from the first word
Looked up
Live parking, events, permits, the town's records
Answered
By voice, in the caller's own language
Logged
Resolved on the record, or routed to staff
Residents get the answer now. Your staff get their mornings back.
Chloe · Resident Desk live
1,340
Residents today
27
Languages today
8
Routed to staff
RequestChannelResolutionStatus
Parking near the villageVoice97Resolved
Building permit statusSMS88Answered
Event road closuresWeb94Resolved
Water bill disputeVoice61Routed
01 · Every channel, every hour

The front desk that never closes.

Chloe answers the moment a resident calls, texts, or types: parking, permits, events, services, all of it, at 2am on a Sunday as readily as 10am on a Tuesday. Voice first, with SMS and web on the same brain, so the answer is the same everywhere.

  • Voice first, SMS and web on the same brain
  • No phone tree, no voicemail box
  • Answered the first time, not called back
02 · In the caller's language

Fifty languages. Zero translation lines.

Chloe hears the caller's language from the first word and answers in it, by voice. When a caller switches mid-sentence, she switches with them, and the answer stays the town's answer, accurate and in the town's own warm register.

  • Detected from the first word
  • Mid-call switching, no beat missed
  • The same accurate answer in every language
Chloe · Live call · language on call
Detected
Español, from the caller's first word
Mid-call
Switched from English without a beat
Coverage
50 plus languages, live by voice
Register
Warm and plain, the town's own voice
ResultEvery resident heard the first time, in their own words
Chloe · Town systems synced
Parking feed
✓live
Event calendar
✓today
Town records
✓synced
Call log
1,340
Street cleaning scheduleAnsweredin 8 seconds
Building permit statusAnsweredfrom records
Water bill disputeRoutedto staff, with context
03 · Grounded in the town's systems

Your records answer. Not the open web.

Chloe reads the live parking feed, the event calendar, and the town's own records, so what she tells a resident is what your office would tell them. Every call is logged and auditable, and anything outside her lane goes to staff with the full story attached.

  • Live parking and events, straight from the source
  • Answers grounded in town records and rules
  • Every call on the record, every handoff with context
Built with the Town of Vail

The phone line, answered.

Chloe runs live for the Town of Vail. Do not take our word for it: call her right now at (970) 645-VAIL.

Any hour
24/7
on the town's phone line

No hold music, no closed sign. The same clear answer at midnight as at the counter on a Tuesday morning.

By voice
50+
languages, live on the call

Detected from the first word and switched mid-call without a beat. No translation line, no callback the next business day.

On the record
Every call
logged, resolved or routed

Answered from the town's own records and live feeds, with the hard cases handed to staff carrying the full context.

Put Chloe on your phone line.

Bring us the questions that fill your voicemail box. We will show you what Chloe answers, on your records and your rules, in two weeks.

Contact sales → Call Chloe live: (970) 645-VAIL